McInroy & Wood Limited and McInroy & Wood Portfolios Limited maintain internal procedures for the reasonable and prompt handling of complaints. Copies of the procedures are available on request.
In addition, clients may have a right to complain direct to the Financial Ombudsman Service Limited, Exchange Tower, London E14 9SR. (www.financial-ombudsman.org.uk)
McInroy & Wood Limited and McInroy & Wood Portfolios Limited have an Order Execution Policy which sets out the details of how we comply with our obligation to take sufficient steps to obtain ‘best execution’ when dealing in financial instruments on behalf of our clients. To view a copy, please click here.
McInroy & Wood Limited publishes an Order Execution Analysis of the top five brokers in terms of trading volumes where we placed client orders for execution in the preceding calendar year. The analysis also includes information on the quality of execution obtained. To view a copy of the analysis for 2017, please click here.